Blueprint

Are Your Customers Confused...
Or Confident?

Master the Critical First 72 Hours After They Click "Buy"

transform your customer - blueprint graphic

You've Seen This Happen...

Someone gets excited enough to buy your course or join your membership...

And then they:

Email you asking "wait, what happens next?"

Struggle to find their login or access what they purchased

Can't tell which emails contain important information vs. general updates

Start questioning if they made the right decision

But here's the truth → They didn't change their mind.
You lost them in those critical first few hours.

The First 72 Hours Change Everything

The moment someone takes action with your business - whether they buy your course, join your membership, or download your freebie - they're asking one critical question:

"Did I make the right choice?"

You have exactly 72 hours to answer that question with a resounding "YES."

Most online businesses accidentally:

Keep excited customers waiting when momentum is highest

Send generic confirmations instead of genuine celebration

Dump all the information at once, creating instant overwhelm

Send a welcome email and then... nothing (radio silence hurts)

The 72-Hour Customer Confidence Blueprint shows you exactly what to deliver - and when - to turn anxious buyers into confident, engaged customers.

Inside your Free Blueprint:

  • The Hour-by-Hour Confidence Journey Map

    Exactly what emotions your customers should feel at each phase - and how to create those feelings

  • The 4 Critical Phases Breakdown

    What to deliver during Hours 0-6, 12-24, 36-48, and 60-72 (with specific examples)

  • Ready-to-Use Email Templates

    Copy-and-customize email templates for every touchpoint in the journey

  • The Thank You Page Framework

    How to turn your most-ignored page into a powerful confidence builder

  • Your Implementation Checklist

    Hour-by-hour touchpoints to ensure you've built the complete experience

  • Success Metrics That Matter

    What to track at 24, 48, and 72 hours to know if it's working

Hi, I'm Jaime Slutzky

I've spent years building and optimizing course and membership sites, email funnels and online brand experiences.

Here's what I've learned: Your content isn't the problem... your customer experience is!

Most established online businesses are leaving money on the table - not because their courses aren't good enough, but because customers get lost, confused, or overwhelmed in those first critical hours after purchase.

The 72-Hour Customer Confidence Blueprint is the framework I developed to help you:

Increase course completion rates

Increase membership usage and results

Increase testimonials, referrals and praise

Turn one-time buyers into repeat customers

Eliminate "what do I do next?" support emails

Whether you implement this yourself or we work together - your customers deserve better than generic, confusing experiences.

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